This Privacy Policy describes how smjl collects, uses, stores, protects, and shares personal information provided by players and visitors to the smjl platform at smjl.one. smjl is committed to protecting the privacy of all Filipino players who trust us with their personal data, and to complying with applicable data protection obligations under Philippine law. Please read this policy carefully before using the smjl Casino.
Before you read the full legal text, here are six core commitments that summarise how smjl handles your personal information. These commitments are binding and reflected in every section of this Privacy Policy.
smjl does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. Your information is used exclusively for the purposes described in this Privacy Policy.
All personal data transmitted between your device and the smjl platform is protected by 256-bit SSL encryption — the same standard used by Philippine banks for online transactions. Your login credentials and payment details are never sent in plain text.
smjl provides registered players with rights to access, correct, and request the deletion of their personal data, subject to legal retention obligations. These rights can be exercised by contacting smjl's support team directly.
smjl retains personal data only for as long as it is required to fulfil the purpose for which it was collected, or as mandated by Philippine anti-money laundering and regulatory retention requirements. Accounts closed voluntarily are processed for data deletion within applicable legal timelines.
smjl only sends promotional communications to players who have opted in to receive them. You may withdraw your consent to receive marketing messages at any time by updating your communication preferences in your account settings or by contacting smjl support.
smjl's data handling practices are designed to comply with the Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and the implementing rules and regulations issued by the National Privacy Commission (NPC).
Understanding how your personal data flows through the smjl platform helps you make informed decisions about your privacy. This simplified overview describes the lifecycle of data from collection to deletion.
At every stage, smjl applies appropriate technical and organisational security measures to protect your data from unauthorised access, loss, or disclosure. No data is shared with third parties beyond what is described in this Privacy Policy.
You provide personal data during registration (name, date of birth, mobile number, email, address), through KYC verification (government ID, selfie), and through your ongoing use of the smjl platform (transaction data, game activity, support interactions).
Data is stored on encrypted servers with access controls limiting who within smjl can view specific data types. KYC documents are stored in an isolated, access-restricted environment separate from general account data.
Data is processed for account management, payment processing, regulatory compliance, fraud detection, customer support, and — where you have consented — personalised marketing. smjl does not engage in profiling for purposes unrelated to your use of the platform.
Data is shared with payment processors (GCash, PayMaya, BDO, BPI, Metrobank) solely to process your transactions, with regulatory authorities where legally required, and with identity verification partners for KYC. No data is shared for advertising purposes.
Upon account closure, personal data is scheduled for deletion in accordance with applicable legal retention timelines — typically five (5) years for financial records under Philippine AML regulations. Non-essential data is deleted promptly upon account closure.
This Privacy Policy is published by smjl, the operator of the online casino and gaming platform accessible at smjl.one (the "Platform"). smjl is the data controller responsible for the personal data you provide when using the Platform, registering an account, or interacting with smjl's customer support.
This Policy applies to all personal data collected from individuals who access or use the smjl Platform, including registered players, former players, and visitors who browse smjl.one without registering. It applies regardless of whether you access smjl from a mobile device, a desktop browser, or any other means.
smjl collects personal data that you voluntarily provide when you register an account, complete identity verification, contact our support team, or interact with any feature of the Platform. This includes:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity | Full legal name, date of birth, gender, nationality | Registration & KYC |
| Contact | Email address, Philippine mobile number, residential address | Registration |
| KYC Documents | Government-issued photo ID, proof of address, selfie verification | Prior to first withdrawal |
| Financial | GCash / PayMaya account reference, bank account name, transaction history | Deposits & withdrawals |
| Gaming | Game sessions, bet amounts, wins and losses, game history | Continuous gameplay |
| Support | Live chat transcripts, email correspondence, complaint records | Support interactions |
When you access the smjl Platform, certain technical data is collected automatically by our servers and analytics systems. This includes:
smjl processes government-issued identification documents for KYC purposes, which may constitute sensitive personal information under the Philippine Data Privacy Act. This data is handled with heightened security controls as described in Section 6 of this Policy.
smjl uses personal data collected from players and Platform visitors for the following specific purposes:
smjl processes your personal data on the following legal bases, consistent with the Philippine Data Privacy Act of 2012 and its implementing rules:
smjl does not sell, rent, or trade personal data. smjl may share your personal data with the following categories of recipients only as described below:
smjl shares transaction-related personal data with GCash, PayMaya, BDO, BPI, Metrobank, and other payment processors as strictly necessary to process your deposit and withdrawal requests. These providers act as independent data controllers for their own payment processing functions, and their use of your data is governed by their respective privacy policies.
smjl may engage third-party KYC and identity verification service providers to assist with the processing of identity documents. These providers are bound by data processing agreements that restrict their use of your data exclusively to the purpose of identity verification for smjl.
smjl will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine regulatory and law enforcement authorities where required to do so by law, court order, or regulatory directive.
In the event of a merger, acquisition, or transfer of the smjl business, player data may be transferred to a successor entity as part of the transaction, provided that the successor commits to honouring this Privacy Policy or provides players with equivalent protections.
smjl implements a combination of technical and organisational security measures designed to protect your personal data from unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
smjl retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply as general guidelines:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with smjl's data destruction procedures. Where anonymisation is applied, the resulting data no longer constitutes personal data and may be retained for statistical or analytical purposes indefinitely.
smjl uses cookies and similar tracking technologies on the smjl Platform to ensure proper functionality, improve the user experience, and — where you have consented — to support analytics and marketing activities.
You may manage your cookie preferences through your browser settings. Most modern browsers allow you to view, delete, and block cookies. Please note that disabling strictly necessary cookies will affect your ability to log in and use the smjl Platform. Browser-based cookie management applies only to cookies on your device and does not affect server-side session management.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the following rights with respect to the personal data smjl holds about you. These rights may be exercised by submitting a request to smjl's support team as described in Section 13.
Request a copy of the personal data smjl holds about you, including the purposes for which it is processed and the categories of recipients with whom it has been shared.
Request the correction of inaccurate or incomplete personal data smjl holds about you. Certain corrections may require verification documentation before they are applied.
Request the deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to smjl's legal retention obligations under Philippine law.
Object to the processing of your personal data for direct marketing purposes or where processing is based on smjl's legitimate interests. Marketing objections are actioned immediately.
Request a copy of personal data you have provided to smjl in a structured, commonly used, and machine-readable format where technically feasible.
Lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe smjl has processed your personal data in a manner inconsistent with the Data Privacy Act of 2012.
The smjl Platform is strictly prohibited from use by any person under twenty-one (21) years of age. smjl does not knowingly collect, process, or store personal data from individuals under 21 years old.
During registration, smjl collects date of birth information and employs age verification measures to enforce this requirement. Where smjl becomes aware that personal data has been collected from an individual under the age of 21 — whether through underage registration or any other means — smjl will promptly close the relevant account, delete the associated personal data except where retention is required by law, and return any deposited funds to the originating payment method.
If you believe that an individual under 21 has registered on the smjl Platform, please contact smjl's support team immediately at [email protected].
The smjl Platform may contain references or links to payment providers and other third-party services that operate under their own independent privacy policies. smjl is not responsible for the data practices of these third parties, and this Privacy Policy does not cover data processed by them.
When you use GCash, PayMaya, BDO, BPI, or Metrobank to fund your smjl account or receive a withdrawal, the transaction is processed by those payment providers under their own terms and privacy policies. smjl encourages players to review the privacy policies of any third-party services they use in connection with their smjl account.
smjl reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, regulatory requirements, or the services offered on the Platform. Where changes are material, smjl will notify registered players by email to their registered address prior to the updated policy taking effect.
The effective date of the current version of this Privacy Policy is displayed at the top of this page. Continued use of the smjl Platform after the effective date of any updated Privacy Policy constitutes acceptance of the revised terms. Where you do not accept the updated policy, you may close your account as provided in smjl's Terms and Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or smjl's handling of your personal data, please contact the smjl team through any of the following channels:
smjl is committed to addressing privacy concerns responsively. Formal complaints that cannot be resolved through smjl's internal process may be submitted to the National Privacy Commission of the Philippines (NPC) through its official channels.
For Responsible Gaming concerns, including requests to apply self-exclusion or account restrictions, please visit the smjl Responsible Gaming page or contact support directly. Responsible gaming requests are processed immediately on verification of account identity.
Your data is protected, your account is secure, and your privacy is respected — every session, every transaction, every interaction with smjl Casino.
Must be 21 years or older · smjl complies with the Philippine Data Privacy Act of 2012